![]() ![]() After waiting couple of days, they emailed me back for another pass code to enter. I had to leave for a class so I emailed sorenson again. ![]() When I entered the pass code to connect to online technician, I waited about 30 minus and still there were no one connected to me. They told me I need to go to online support service and they gave me a pass code. They emailed me saying, “ We have the option to remotely connect to your computer and configure your router when you authorize it to fix black screen, camera issues, incoming calls, and flasher issues”. When I call people They can’t see my camera and sometimes I can’t see their camera. Since Sorenson updated the software last month, I have not been able to make calls. I have always liked using Sorenson services until now. Double-click the app icon to open and use the ntouch in your favorite Windows PC or Mac.I wanted to share something that I encountered with Sorenson video relay service.
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